The Service Support Specialist (SSS) is responsible for providing technical assistance and expertise to the C Technologies, Inc. (CTI) sales force and customers related to the laboratory instrumentation its sells and supports. The SSS will provide support both at CTI and on site at customer locations. The type of support will include system qualifications (Installation, Operation and Performance (IQOQPQ), product testing, system maintenance and customer training. Delivering training and support will involve travel to customer locations both domestic and international. Training will be provided by CTI.
The software programmer is responsible for maintaining existing software and developing new software applications that support its line of spectroscopy related products. The individual will be responsible for patching and updating CTECH’s existing software programs that have been released to the biopharmaceutical marketing place.